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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Natalie M. Lee

Natalie M. Lee

November 15, 2024

5  out of  5
rating by Natalie M. Lee
"Working with Mike and Seth was great :) They were timely, transparent, and made sure all my needs were taken care of. Thank you!"
We responded:
"Amazing review, Natalie! I know Seth and our team are grateful for your trust in us."
Profile photo of Ambreale Green

Ambreale Green

November 11, 2024

5  out of  5
rating by Ambreale Green
"Very helpful and responsive"
We responded:
"Ambreale, thank you for the kind words! "
Profile photo of Tammy Bridgers

Tammy Bridgers

November 7, 2024

5  out of  5
rating by Tammy Bridgers
"Seth Robinson was very informative and helpful. I appreciated the call to review my policies."
We responded:
"Terrific shout-out, Tammy! Thank you for making the time to discuss your needs."
Profile photo of Keith Ingram

Keith Ingram

November 6, 2024

5  out of  5
rating by Keith Ingram
"Great customer service , all employees are very professional and helpful"
We responded:
"Thanks for the awesome review, Keith!"
Profile photo of Christina Hancock

Christina Hancock

November 5, 2024

5  out of  5
rating by Christina Hancock
"3-4 years with Mike from StateFarm, They are the best , I have nothing but positive comments. They are fast, accurate and quick to respond of any messages emails or call. I highly recommend them."
We responded:
"Wow, Christina thank you very much! Your trust in us means a lot."
Profile photo of Lisa Muldrow

Lisa Muldrow

November 4, 2024

5  out of  5
rating by Lisa Muldrow
"I enjoy comeing through the doors of state farm office at 12th street. Because they greet me with a warm and peaceful and calm spirit, that make me feel very happy to.enter the doors. Yes! I do recommend anyone to this offices. Thanks for your service."
We responded:
"Thank you for taking the time to leave us a review, Lisa. Our State Farm office in Augusta would be nothing without policyholders like you!"
Profile photo of Pamela Grice

Pamela Grice

November 4, 2024

5  out of  5
rating by Pamela Grice
"Always a pleasure working with Mike and his team. They always make us feel valued! Recommend them 100%!"
We responded:
"We highly appreciate your recommendation, Pamela! Thank you for seeing value in our team working hard for you."
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britteny Gibson

November 2, 2024

5  out of  5
rating by britteny Gibson
"Meghan was super awesome she made the process to switch back so easy. Literally took about 20mins and we were done no hassle no fuss. Everything was throughly explained and she made sure i got all possible discounts i could. Thanks meghan"
We responded:
"Thanks Brittney! We are glad to have you back. And we are so grateful that Meghann was able to make the process easy for you!"
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Elena Garcia

October 29, 2024

5  out of  5
rating by Elena Garcia
"Professional and Knowledgeable Excellent experience"
We responded:
"Elena, we are thankful for your positive rating! Your trust in our team to manage your insurance policies is truly valued."
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Renee Moody

October 22, 2024

5  out of  5
rating by Renee Moody
"Clint was very helpful in my search for car and renters insurance. He was very attentive and patient. He followed up even when we lost communication. I would like to thank you Clint for your help.l"
We responded:
"Renee, we know how important it is to be heard! Thank you for your kind words. Clint and our team appreciate your business and trust."
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JP Martin, Sr

October 21, 2024

5  out of  5
rating by JP Martin, Sr
"Excellent customer service!"
We responded:
"Thank you, JP! Great to work with you, too."
Profile photo of Vanessa Symonds

Vanessa Symonds

October 16, 2024

5  out of  5
rating by Vanessa Symonds
"slayton was very pleasent and took care of all that i asked for he answered all my questions and was very helpful."
We responded:
"Vanessa, thank you for the kind words. Our team, and Slayton, are here whenever you need us!"
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BgB

October 14, 2024

5  out of  5
rating by BgB
"I'm very happy with Clint's service! He answers all my questions, even the silly ones, and is always friendly and welcoming"
We responded:
"Terrific shout-out, B! No question is silly. We are happy to serve such great customers like you."
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sylvia jones

October 14, 2024

5  out of  5
rating by sylvia jones
"Awesome people, very helpful love there customer service agents"
We responded:
"It is our pleasure to serve you, Sylvia! Can't wait to see you again soon."
Profile photo of Steve Kloman

Steve Kloman

October 14, 2024

5  out of  5
rating by Steve Kloman
"Even though I've only had ins with State Farm again very recently, I was surprised that the team from Mr. Ingham reached out to me before I even had an opportunity to think. Unlike most in the CSRA I was blessed to have never even lost power or water. Transportation is a different animal. All is well and I appreciate them getting to me with in a day or 2 of the storm."
We responded:
"We are thankful to hear you are safe, Steve! Our team is glad you've trusted us."
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Aaron Chase

October 3, 2024

5  out of  5
rating by Aaron Chase
"My experience was great. I spoke with Slayton and he helped me set up insurance for a new truck. He was very helpful and answered every question I had."
We responded:
"Aaron, thanks for the shout-out! We all appreciate it, especially Slayton. :)"
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Dee Cruise

September 16, 2024

5  out of  5
rating by Dee Cruise
"Mike and his team are awesome! Very responsive to your needs and anticipates the services and products that can help your family"
We responded:
"Our team is thankful for your trust in us, Dee Cruise! We are grateful for the shout-out."
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George Drake

September 16, 2024

5  out of  5
rating by George Drake
"Very knowledgeable with my insurance needs. explained every question I had exceptionally well.Great service......"
We responded:
"George, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Harriet Casemere

Harriet Casemere

September 14, 2024

5  out of  5
rating by Harriet Casemere
"Anytime I have had questions, I can call my agent office and get answers. I have had them to check to make sure I'm getting the best service. I have both houses and cars insured with Mike at Statefarm. I have been with them more than 15 years and very pleased."
We responded:
"Ms. Harriet it is our pleasure to serve you! Thank you for the opportunity to protect you and your family."
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Steven Hall

September 13, 2024

5  out of  5
rating by Steven Hall
"Slayton was a joy to work with! He was very helpful and goes above and beyond. 5 stars isn’t enough for Mike and his team!"
We responded:
"Steven, we are very thankful for you! Slayton and our team appreciate your trust in us."
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Brenda Lewis

September 11, 2024

5  out of  5
rating by Brenda Lewis
"He was so nice"
We responded:
"Brenda, we appreciate the review!"
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Carson

September 11, 2024

5  out of  5
rating by Carson
"Excellent Service! They went above and beyond to help us when someone ran into our car."
We responded:
"Carson, we are glad you are all okay. An accident is never easy. Our team is thankful for you and here to help!"
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Donna Byrd

September 9, 2024

5  out of  5
rating by Donna Byrd
"Quick response. Very helpful with my questions. Explained information he needed to start the process and did research on his end. Very thorough and wants the best for his customers"
We responded:
"Thanks Donna for your kind words. We are grateful for the opportunity to serve you."
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haloaugusta

September 9, 2024

5  out of  5
rating by haloaugusta
"They handle all our insurance needs and do a fantastic job with customer service !"
We responded:
"Small Biz shout-outs are wonderful!!! Thanks, Halo for the years of partnership."
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larry chavis

September 9, 2024

5  out of  5
rating by larry chavis
"great place to for my insurance needs. have all my coverage with mike and excellent customer service."
We responded:
"Larry, it's great having you as a customer! Thank you for choosing our team."